Privacy Policy
McDaniel Exterior Services – Privacy Policy
Effective October 25, 2026
This Privacy Policy explains how McDaniel Exterior Services, a DBA of J. McDaniel Development LLC (“we,” “us,” or “our”), collects, uses and protects your information when you use our trash bin cleaning services, website, customer portal and text messaging program.
Information we collect
We collect information you give us when you sign up for service, use our customer portal, or contact us:
- Name, service address, email address and mobile phone number
- Service details, such as number of bins, cleaning frequency and your waste hauler’s pickup day
- Payment information, which is processed securely by our third-party payment processor; we do not store full card numbers
- Messages you send us by text, email or phone
- Photos of completed service taken at your service address
- Basic website and portal usage data, such as browser type and pages visited, which may be collected through cookies or similar tools
How we use your information
- To schedule, route and perform your trash bin cleaning service
- To bill you and process payments
- To send service reminders, on-the-way alerts, completion notices and account notifications by text and email
- To send promotional offers, if you have opted in
- To respond to your questions and provide customer support
- To improve our services and comply with legal obligations
How we share your information
We do not sell, rent or trade your personal information. We share information only with service providers who help us run our business, and only as needed to provide our services:
- Our customer management software provider, which stores customer records and sends our texts and emails
- Our payment processor, to process payments
- Our text messaging providers and carriers, to deliver text messages
- Authorities, when required by law or to protect our rights and safety
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging (SMS)
You may opt in to text messages by checking the text message consent box on our signup form or customer portal, or by texting us directly. Service and account messages (such as reminders, on-the-way alerts and completion notices) are sent to customers who opt in to text messages. Promotional messages are sent only if you separately opt in to marketing texts. Consent to receive text messages is not a condition of purchasing our services.
If you opt in to text messages, we use your mobile number only to send the messages described in our Terms of Service. We do not sell, rent, transfer or share your mobile opt-in consent or phone number with third parties for their marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time. See our Terms of Service at [https://mcdanielexteriorservices.com/terms-conditions/].
Data security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your information from unauthorized access.
Data retention
We keep your information as long as your account is active, or as long as needed to provide our services, meet billing and legal requirements, and resolve disputes.
Your choices
- Opt out of text messages at any time by replying STOP
- Unsubscribe from marketing emails using the link in any email
- Update your account details through the customer portal or by contacting us
- Ask us to delete your information by contacting us, subject to records we must keep by law
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the effective date above will be updated.
Contact us
McDaniel Exterior Services (J. McDaniel Development LLC) 392 Springs Crossing Drive Columbiana, AL 35051 Email: bins@mcdanielexteriorservices.com Phone: 205-670-1410